My name is Bryce. I have been with Serra since 2018. I love the job and love the people. Buying a vehicle should be fun and exciting. It's my goal that all of my customers leave happy and completely satisfied. I measure myself against the overall experience of my customers. When I'm not at work I enjoy spending time with my wife and our two awesome kiddos.
4.9 / 5 based on 204 ratings (150 written reviews)
All went well. I’m not a shopper for anything but the experience went well. Still waiting on a small cover that is missing. Also I need the high beams adjusted so they actually shine on the road rather than the tree tops!
— Lora S. ,
Bryce was easy to work with. He listened to exactly what I wanted and then found me something even better but still on budget. Would happily work with him again.
— Gabriel C. ,
Great!
— Gabrielle W. ,
Great Experience with Bryce.
— Daniel L. ,
You never contacted me about the wheel covers or the luggage rack. Then a week later the back button for the hatch broke which I contacted parts department and they never messaged me back.. I'm starting to feel like this was a typical car dealership. Take your money and never talk to you again
— Nicholas G. ,
Bryce at Serra Nissan of Traverse City was fantastic to work with! He was friendly, personable, knowledgeable, and—most importantly—not one of those pushy salespeople who makes you feel like you need to fake a phone call and escape the dealership. 😂 No pressure, no awkward sales tactics, no hovering while we tried to think. Just a genuinely nice guy who answered our questions, made the process easy, and treated us like actual humans instead of walking credit application. He made the whole experience way less painful than car shopping has any right to be. So we bought 2 cars from him! 10/10. Would absolutely buy from him again… but Bryce, please give our bank account a little time to recover first. 😂
— Laura D. ,
It was great. The vehicle I was to look at was sold. But Bryce found one that had many new repairs. Basically a new/used car at 13 years old. I wouldn't have known that without Bryces help and the car fax report. The car was what I needed and proved to be a great buy. Thanks again, Bryce.
— Donald G. ,
Awesome
— Vincent W. ,
It was an excellent experience. Bryce was outstanding. He worked hard to understand my needs, and situation, and put me in the right vehicle. I’m looking forward to working with him again.
— Gregory K. ,
Professional, and made the process easy.
— Nickolas A. ,