As a Service Advisor in the automotive industry since 2010, I'm passionate about putting your automotive needs first. With a degree in Automotive Management from Ferris State University, I'm well-equipped to guide you through every step of your service journey. Outside of the dealership, family is my everything. As a devoted husband to my wife Heather and father of two amazing girls, I cherish spending time outdoors hiking, camping, and engaging in countless activities with them. Exceptional customer care is what I strive for. I go above and beyond to ensure that your vehicle is properly cared for and that you're kept fully informed throughout the process. My open and honest communication style fosters trust and confidence, so you can rest assured that your automotive needs are in capable hands. Whether it's your first time to the dealership or you have been working with us for years, I'm here to provide you with the peace of mind and convenience you deserve.
4.8 / 5 based on 583 ratings (373 written reviews)
very positive. respectful,efficient, job well done. R.H.Werback
— Richard H W. ,
AJ was communicative when I checked in during my service.
— Adam R. ,
Great interaction. AJ was friendly and helpful. Very efficient service.
— Catherine W. ,
AJ always makes the experience easy.
— Justin H. ,
AJ was polite, knowledgeable, and communicated well!
— Douglas B. ,
Great job taking care of my needs thank you
— Steven C. ,
AJ was very friendly, informative...letting me know how my car's service appointment was going.
— Sandra K. ,
My experience was excellent . I literally drove into the service area, there Iwas greeted with a smile by a person who just asked for my keys and made sure I knew where the waiting room was. When my service was done, it was a smooth exit. All so easy.
— Steven S. ,
AJ always does an excellent job.
— Charlie L. ,
Getting my tires changes was a quick and easy process
— Kneale W. ,